FREQUENTLY ASKED QUESTIONS (FAQS)
1) Where can I get a Post Office Box?
Currently boxes are available in most post offices. Visit your nearest post office and you will be allocated a box.
2) How much is a parcel or a letter to UK, USA and Germany?
It depends on the weight of an item and country of destination. Please refer to the rates and charges.
3) How long does it take to send a parcel to UK, USA and Germany?
UK - three to five working days
USA-five to ten working days
Germany –three to six days
4) Do you have a courier service and if yes, how long does it take to UK, USA and Germany?
UK - three to five working days
USA-five to ten working days
Germany –three to six days
5) What are the opening and closing times?
Business starts at 8:00am and closes at 5:00Pm.
6) Do you work on weekends?
Yes. We open on Saturdays from 8:00am to 2:00Pm.
7) Can one get all the services in any post office?
Currently, only the major post offices located in towns and cities have all our services though we are continuously expanding to other post offices.
8) Where do I report customer complaints?
Send report to This email address is being protected from spambots. You need JavaScript enabled to view it.
or This email address is being protected from spambots. You need JavaScript enabled to view it.
9) Where do I report careless driving?
Report to This email address is being protected from spambots. You need JavaScript enabled to view it.
Or This email address is being protected from spambots. You need JavaScript enabled to view it.
10) Where do I report employees misconduct
Report to This email address is being protected from spambots. You need JavaScript enabled to view it.