Physical Addresses
A Physical Address is a Postal Address physically located at a post office station, secured with a lock and key. The key is issued to the client upon renting the box.
Mail and correspondence addressed to the client are placed in the box, and the client can access it at any time to check for deliveries. This Postal Address can be used for sending and receiving letters and packages, including online purchases both domestically and internationally.
The Postal Address is also linked to the client’s phone number, email address, and Post Mail account. This allows the client to receive instant notifications and monitor their transactions online whenever items or mail arrive.
How To Apply
There are two ways to apply for a Physical Address: onsite at a post office or online.
Onsite/Physical Application at the Post Office
For Companies:
- Fill out the Postal Address application form.
- Attach a copy of the certificate of incorporation (or a copy of the name reservation slip if the company is not yet registered).
- Attach copies of IDs for two company directors.
- Pay the service fee.
For Individuals:
- Fill out the Postal Address application form.
- Attach a copy of your Identity Card.
- Attach a passport-size photo.
- Pay the service fee.
Online Application at https://www.eposta.ug:
- Visit the Client Portal at https://www.eposta.ug.
- Create an account on the Client Portal.
- Log into the Client Portal.
- On the left sidebar, click on “Postal Address.”
- Click on “Postal Address Application.”
- Choose the customer type from the “Customer Type” field.
- Select the preferred Post Office station from the “Preferred Post Office” field.
- Select “Physical Address” from the “Address Type” field.
- Enter the details of the Postal Address renter.
- Confirm the mobile number from which payments will be deducted via Mobile Money. If the number is incorrect, enter the correct number.
- Agree to the terms and conditions by ticking the appropriate box.
- Click the “Make Payment” button.
- Check your phone for a prompt, and enter your PIN to complete the application process.
A notification message will be sent to your phone, detailing your Postal Address number, station, and rental period.
Annual Rental Fees
- Large Boxes at Kampala GPO and Clock-Tower: UGX 120,000
- Kampala GPO: UGX 90,000
- DPOs in Kampala: UGX 90,000
- Regional Post Offices: UGX 80,000
- Other DPOs: UGX 60,000
- Kampala SPOs: UGX 50,000
- Other SPOs: UGX 30,000
Other Charges
These charges are applied when opening a Postal Address for rent:
- Authority Card: UGX 10,000
- Lock Key: UGX 15,000